travel assistance

From Vientiane to Kuala Lumpur

ReiEvacuation from Vientiane to Kuala Lumpur When Malaysia was celebrating its 64th Independence Day on August 31st 2021, our operations team received a case notification of a patient in Vientiane, Laos awaiting medical evacuation to Malaysia for treatment. The Background It all started when Don was throwing up coffee ground vomitus and noticeable bleeding in […]

247 Assistance for Budget Direct Insurance

Rei Earlier this year, our client Budget Direct Insurance Singapore launched a 24-hour emergency assistance web-app. The web-app was created and designed by none other than Across Asia Assist.  As an assistance provider, we take it upon ourselves to bridge the gap between our clients and their customers. It didn’t take a word more for Budget […]

Nomad Localization and Why We Do It

Since the launch of our Nomad digital assistance web-app, we received positive response and it’s thrilling to see users actually using our app! We would get all excited over a live-chat session, like a kid being given a “Star” sticker. Launching the web-app is just the beginning of a new journey. Under the hood, we […]

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