Our Services

We operate a 24×7 state-of-the-art contact centre in various locations in Asia.

Evacuation, repatriation and everything in between.

Assisting travellers anywhere in the world with their travel inconvenience.

Towing and minor roadside repairs in the event of a vehicle breakdown or accident.

Assist in hospital admission and guarantee of payment.

Get a second medical opinion from a global network of renowned medical practitioners.

Tailored to help companies manage their employee wellness program, both inpatient and outpatient.

 A team of trained paramedics and a fleet of ground ambulances.

How are we different?


We currently operate in Indonesia, Malaysia, Singapore, Hong Kong and Taiwan. Our plans include expanding into Thailand, Vietnam, Myanmar and Philippines in the near future.


We are an independent service provider that is not owned or affiliated with any insurance company or financial organisation. As such, we will always remain impartial.

Service with Passion

Delivering outstanding customer service and assistance with a passion for helping people.

Worldwide network, and we mean it

IAG Core Partner Badge

Across Asia Assist (AAA) is a Core Partner of the International Assistance Group (IAG). And through IAG, AAA has access to a global network of 140 independent assistance companies, providers and correspondents across the globe.

IAG’s strength lies in the fact that they partner with established local companies, hand-picked in line with their stringent quality criteria. In 2018, IAG obtained the ISO 9001:2015 quality management certification for the vetting, accreditation and re-accreditation of their Partners & Accredited Service Providers.

It’s experience, international presence and range of services enable IAG partners to meet the needs of around 118 million end users worldwide, making IAG the world’s largest alliance of independent assistance companies and accredited providers.


Fully integrated digital ecosystem throughout the value-chain. We have a solution for you, your customers, your employees and your partners.

Visit Nomad's microsite to learn more about our Digital Assistance app
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