Achieve. Accomplish. Amaze.
The year began with flickering hope but shuddered to a halt. We knew since last year that things will never be the same again, but we held on to the hope that the worst of the pandemic will end with the vaccination. And as 2021 ends, we’re still grappling with Covid-19. Is there anything positive we can say about 2021?
ReiEvacuation from Vientiane to Kuala Lumpur When Malaysia was celebrating its 64th Independence Day on August 31st 2021, our operations team received a case notification of a patient in Vientiane, Laos awaiting medical evacuation to Malaysia for treatment. The Background It all started when Don was throwing up coffee ground vomitus and noticeable bleeding in […]
Rei Earlier this year, our client Budget Direct Insurance Singapore launched a 24-hour emergency assistance web-app. The web-app was created and designed by none other than Across Asia Assist. As an assistance provider, we take it upon ourselves to bridge the gap between our clients and their customers. It didn’t take a word more for Budget […]
Since the launch of our Nomad digital assistance web-app, we received positive response and it’s thrilling to see users actually using our app! We would get all excited over a live-chat session, like a kid being given a “Star” sticker. Launching the web-app is just the beginning of a new journey. Under the hood, we […]
11 June, 2021WFH And Its Randomness Do you know what has been the favourite conversation opener when we enter into conference calls? “How’s working from home been for you?” For the past 1.5 years, many corporations have transitioned to working from home, thanks to we-know-what. When we exchanged feedback with other organisations of similar nature and […]
20 April, 2021Medical Evacuation for a Covid-19 Patient When you have a deadly virus but no where to go… Coronavirus is no joke, it is deadly serious. When all the hospitals around you is unable to admit yet another Covid patient, the feeling of helplessness is surreal. Mr Benedict, not his real name, was diagnosed […]
Ong Wee CheeMedical Repatriations Amid Border Closure Travelling between countries during the COVID-19 pandemic is a daunting task. When you are critically ill in a foreign country and you need to travel back to your home country to continue your medical treatment, you have to find a way. Here at Across Asia Assist, we have […]
Nomad On The Go “This app will be the first I will delete if my phone runs out of memory space”. I will never forget this remark I once overheard from an ex-colleague many years back. It was harsh but sadly very true. Why build something that has no real-life value? And on that […]
December 21, 2020 Santa Claus is coming to town…or is he? By the time he completes his 14-days Stay-Home-Notice in each country, he should be done in 7 years’ time. When Singapore-Malaysia opened up the borders for the Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA), we saw a bit of activity then with […]
Ashes to ashes, dust to dust, and in some cases, the mortal remains are shipped home as a cargo via air freight. Having a relative pass away in a foreign country can make a traumatic event even worse. Like any traveller, the deceased needs documentation to travel too. And collecting the remains to send home is […]
